We are still open and fulfilling orders to help you get through these difficult times.
We have made several significant adaptations to our business in order to continue to work safely and effectively through the UK government's current COVID-19 restrictions. Our premises remain closed to all callers, apart from deliveries, until restrictions have been lifted.
The WILD Sounds & Books website is still OPEN for business and we can accept and process online orders for the foreseeable future. Mail order deliveries may take a little longer than usual. Most orders are sent out via Royal Mail and should be delivered by your postie. Larger orders will be made by contact-free delivery as standard. The driver can leave your order safely at the door and there will be no hand-to-hand contact.
Please follow Public Health England's guidelines and wash your hands thoroughly after unpacking ANY delivery or shopping, and after discarding empty packaging.
COVID-19 can survive on surfaces, however,the World Health Organization has stated: 'the risk of catching the virus that causes COVID-19 from a cardboard package that has been moved, travelled, and exposed to different conditions and temperature is extremely low'.
You can place your order via our website or if you want some social contact, (and we would love to chat) you can call the office on 01263 741100 between 10am and 4pm weekdays excluding public holidays. Please note there may only be one person at a time taking calls during this lockdown period, so please bear with us if your call cannot be answered immediately. If you do get the answerphone please leave a message including your 'phone number and we will call you back as soon as possible.
We are adhering to government guidelines to minimise the spread of COVID-19 to ourselves, our community and beyond by limiting the number of staff at our business premises. Staff working at WILD Sounds & Books are following strict social distancing guidelines and washing their hands regularly and always after a delivery. We are also sanitising our premises on a regular basis which includes work surfaces, door handles, desks and hardware, etc.
Keep your distance, stay safe and enjoy wildlife watching from your home!
Duncan, the Sarahs, and the WILD Sounds & Books team
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